It appears that your firewall may be blocking trisys.co.uk or you are encountering an error.
Please contact your IT administrator to configure your firewall to recognize all sub-domains of trisys.co.uk and trisys.biz The ports that should be opened for these domains are 80 and 443.
If that does not resolve the issue, then please submit a support ticket at
http://www.trisys.co.uk/support.