This button sends the message to one of two places depending upon configuration:
• Database: In this case, the message is not sent immediately, but rather it is queued and sent by a server process. The advantage of this is that the workstation is not tied up sending thousands of separate messages.
• Direct to the SMS carrier: In this case, the message is delivered via the current internet connection directly to the carriers web service. The advantage of this is that the consultant knows exactly when each message has been sent.